Contact

We’re a small team and we read every message. The fastest way to reach us is email.

What you can reach us about

• Questions about how a Korean name is created, or about your reading.
• Refunds and billing — handled through our payment provider; see our Refund Policy below.
• Re-opening a reading you paid for, on a new device or later on.
• Press, partnerships, or anything else.

Response time

We usually reply within a few business days. If you’re writing about a payment, it helps to include the email address you used at checkout so we can find your order quickly.

Re-opening your reading

Already paid and need your name again? You don’t need us for that — you can have your link re-sent from the recover page. No account or password required.

Business information

Jeongmyeongdang is operated by Type3 Soft. (타입쓰리소프트), based in Seoul, Republic of Korea.

• Operator: Type3 Soft.
• Email: support@type3soft.com
• Business registration no.: 520-03-03778
• Address: 서울 강북구 한천로 105길 23 109-1201

See also our Privacy Policy, Terms, and Refund Policy.